Comprehensive Privacy Notice

Last updated: July 21, 2026

At OnYob we respect your privacy and recognize the importance of protecting the personal information you entrust to us. We are committed to handling your personal data in a responsible, transparent, and secure manner, in compliance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties, its Regulations, and other applicable provisions, as well as with the privacy laws in force in the United States of America that apply based on the data subject's location and the nature of our services.

The purpose of this Privacy Notice is to inform you what information we collect, how we use it, how we protect it, and what rights you may exercise regarding your personal data.

Identity and address of the data controller

OnYob is the party responsible for the processing of your personal data.

Address: 201 W 5th St, Austin, Texas 78741, United States of America.

Email for privacy-related matters: privacy@onyob.com

Personal data we collect

Depending on the service requested, we may collect the following categories of personal data.

Identification data, such as full name.
Contact data, such as email address, phone number, city, state, and country of residence.
Academic and professional information, including résumé, work experience, professional history, level of education, certifications, skills, languages, competencies, career objectives, job expectations, cover letters, and any other information you choose to share in order to receive our services.
Information related to the provision of the service, such as professional assessments, results of consulting sessions, development plans, career goals, and personalized recommendations.
Information necessary for billing and payment processing when you contract any of our services.
Technical information generated during your use of our website, such as IP address, browser used, operating system, device identifiers, date and time of access, and activity logs necessary to ensure the security of the platform.

We may also collect information related to the user's interaction within the platform, including pages visited, session duration, clicks, scrolling, cursor movements, and interaction with the various interface elements, for the purpose of analyzing how the system works, detecting errors, improving the browsing experience, and optimizing our services.

Sensitive personal data

As a general rule, OnYob does not request or process sensitive personal data.

If, due to the nature of a specific service, it becomes strictly necessary to process sensitive personal data, such data will only be collected with the data subject's express consent and will be protected through enhanced security measures in accordance with applicable law.

Purposes of the processing

Personal data will be used for the following primary purposes.

To provide the contracted consulting, mentoring, and professional development services.
To analyze the user's professional profile.
To design personalized professional development strategies.
To provide career guidance and specialized advice.
To follow up on the contracted services.
To manage payments, billing, and compliance with administrative obligations.
To respond to inquiries, information requests, and support requests.
To maintain communication related to the contracted services.
To protect the security of the platform and prevent fraudulent activity or unauthorized access.
To analyze how the platform works, identify technical errors, evaluate the browsing experience, improve site usability, develop new features, and continuously optimize our services through analytics and usage-behavior monitoring tools.

When you grant your consent, your data may also be used for secondary purposes, such as sending information about new services, educational content, events, training programs, newsletters, and communications related to professional growth.

You may at any time request that your data no longer be used for these secondary purposes, without affecting the services you have contracted.

Data minimization principle

OnYob only collects the personal data that is necessary, adequate, and relevant for providing the services offered. We do not request information that lacks a legitimate purpose related to our services.

Transfer of personal data

OnYob does not sell, trade, rent, or assign your personal data to third parties for commercial purposes.

However, in order to provide our services securely and efficiently, we may use technology providers that act solely as data processors and that process information following our instructions and under contractual confidentiality and security obligations.

We currently use various technology providers that act as data processors and that process information solely to enable the operation of our platform and the provision of our services. These include Google Workspace for email management, secure information storage, and business productivity tools; Google Analytics to analyze the use and performance of our website; and PostHog to obtain usage metrics, analyze the browsing experience, and continuously improve the functionality and performance of our platform. These providers process information following our instructions and under contractual confidentiality and security obligations.

Apart from these cases and those expressly provided for by applicable law, your personal data will not be transferred to third parties without your consent.

International transfers

Because OnYob operates from the United States and may provide services to users located in different countries, personal data may be stored or processed on servers located in the United States or other jurisdictions where our authorized technology providers operate, always under appropriate security measures and in accordance with applicable law.

Retention of information

Your personal data will be retained only for as long as necessary to fulfill the purposes described in this Privacy Notice, to meet legal, tax, administrative, or contractual obligations, and to resolve any disputes arising from the provision of our services.

Once the applicable retention period has ended, the data will be deleted or anonymized through secure procedures that prevent its recovery or identification.

Security measures

OnYob implements reasonable administrative, technical, and physical measures to protect personal information against loss, alteration, destruction, unauthorized access, misuse, or disclosure.

Among other measures, we use secure connections via HTTPS, internal access controls, protected storage, passwords encrypted with secure algorithms, authentication for administrative access, and procedures intended to preserve the confidentiality and integrity of the information.

Although no security measure can guarantee absolute protection, we work continuously to maintain adequate data protection standards.

Records obtained through analytics and session-replay tools are accessible only to authorized OnYob personnel when necessary for incident investigation, technical troubleshooting, platform improvement, or handling support requests.

Cookies and similar technologies

Our website uses cookies and similar technologies to ensure the proper functioning of the platform, maintain session security, remember browsing preferences, analyze site usage, and continuously improve our services.

For these purposes we use tools such as Google Analytics and PostHog, which allow us to understand, in aggregate form, how users interact with our platform, identify errors, analyze site performance, and optimize the user experience.

As part of these tools, OnYob uses session-recording or Session Replay technology provided by PostHog. This functionality records the user's interaction with the platform, including cursor movements, scrolling within pages, clicks, navigation between screens, and interaction with the various interface elements. The purpose of these records is to identify technical errors, improve usability, optimize the user experience, and strengthen the quality of our services.

Session recordings are not intended to monitor users' personal behavior or to commercialize their information. To the extent possible, sensitive or confidential information is excluded, masked, or protected through technical mechanisms implemented by the platform.

You may configure your browser to block or delete certain cookies. However, some site features may stop working correctly.

Rights of data subjects

Users in Mexico

Data subjects have the right to access the information we hold about them, request the rectification of inaccurate or incomplete data, request the cancellation of their data where legally applicable, and object to the processing of their data for certain purposes.

They may also revoke consent previously granted where legally applicable.

Users in the United States

Where applicable state laws so recognize, users may request information about the categories of personal data collected, learn the purpose of its processing, request the correction of inaccurate information, request the deletion of their personal data, obtain a copy of the information concerning them where applicable, and exercise the other rights provided for by applicable law.

OnYob will not discriminate against any person for exercising their privacy rights.

Exercising your rights

To exercise any of your privacy rights, including ARCO rights (access, rectification, cancellation, and objection), request the deletion of your data, revoke your consent, limit the use of your information, or submit any inquiry related to this Privacy Notice, you may send a request to the email address privacy@onyob.com.

In order to protect your information, we may request sufficient data to verify your identity before addressing any request.

Requests will be handled within the timeframes established by applicable law.

Limiting use or disclosure

At any time you may request that your personal data no longer be used for secondary purposes, promotional communications, or any other processing permitted by law, by sending a request to the email address indicated in this Privacy Notice.

Minors

OnYob's services are directed to persons over eighteen years of age.

We do not intentionally collect personal data from minors. If we detect that a minor's information has been provided without the corresponding authorization, we will delete it within a reasonable period.

Updates to the Privacy Notice

OnYob may modify this Privacy Notice when necessary to comply with legislative, regulatory, or technological changes, or as a result of the evolution of our services.

Any modification will be published on our website and, when the nature of the change warrants it, may also be notified through the email address registered by the user.

The date of last update will always appear at the beginning of this Privacy Notice.

Contact

If you have questions related to this Privacy Notice or wish to obtain more information about the processing of your personal data, you may contact our Privacy Department.

Email: privacy@onyob.com

Address: 201 W 5th St, Austin, Texas 78741, United States of America.